Returns & Exchanges

Returns & Exchanges Policy

At Truwear Locker, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to initiate a return or exchange.

Eligible Items

  • Items must be unworn, unwashed, and in original condition
  • Items must have all original tags attached
  • Items must be in original packaging

Non-Returnable Items

  • Customized or personalized items
  • Items marked as final sale
  • Gift cards

How to Return

  1. Contact our customer service team to initiate a return
  2. Pack items securely in original packaging
  3. Ship items using provided return label
  4. Allow 5-7 business days for processing once received

Refunds

Refunds will be issued to the original payment method within 5-7 business days of receiving your return.

Exchanges

For exchanges, please contact us with your order number and the item you'd like to exchange for.

Questions?

Contact our customer service team for any questions about returns or exchanges.